Billing Terms and Conditions

Accepted Payment Methods

At Bella Boston, we offer secure and convenient payment options to ensure a smooth and reliable checkout experience. We currently accept Visa, Mastercard, American Express, Maestro, Apple Pay, and Google Pay. All payments are processed instantly at the time of purchase.

Transaction Currency

All transactions on our website are processed in USD (United States Dollar).

Secure Payment Processing

Your payment security is important to us. All transactions are protected using SSL (Secure Socket Layer) encryption, ensuring that your payment and personal information is transmitted safely. Bella Boston does not store credit card details on its servers.

Payment Confirmation

Once your payment is successfully completed, you will receive an order confirmation email with your purchase details. This confirms that your payment has been received and your order is being prepared. If you do not receive this email, please check your spam folder or contact our support team.

Failed or Declined Payments

If a payment attempt is unsuccessful, please verify your card details, billing information, and available balance. Should the issue continue, we recommend contacting your bank or card provider for assistance.

Payment Disputes

If you believe a payment was processed incorrectly or without authorization, please contact us as soon as possible. We take payment-related concerns seriously and will work with you to resolve any issues promptly and fairly.

Shipping Policy Overview

Bella Boston currently ships to customer addresses within the United States only. Shipping is free on all orders. Estimated delivery times range from 6 to 10 business days, depending on location and carrier conditions. Full details can be found in our Shipping Policy.

Returns and Refunds Overview

If you are not satisfied with your purchase, you may request a return within 30 days of delivery, in accordance with our Return & Refund Policy. Items must be unused and in original condition. No restocking fees apply.

Privacy Policy Overview

We respect your privacy and handle personal information responsibly. Data collected during checkout is used solely to process payments and fulfill orders. For full details on how your information is handled, please review our Privacy Policy.

Contact Information

If you have any questions about your order, returns, or general enquiries, our customer support team is happy to assist.

Customer Support
Email: info@bella-boston.com
Phone: +1 765 385 4058
Contact page: Contact

Customer service hours:
Monday to Friday: 09:00 AM to 05:00 PM (EST)
We aim to respond to enquiries within 1 to 2 business days.

Business & Company Information

Company name: JWK E-com
Business address: Hertogstraat 10, 2405 ZH, Alphen aan den Rijn, The Netherlands
Company Number: 91469457

Store name: Bella Boston
Warehouse address (United States): 12 Greenville St, Boston, Massachusetts, 02119, United States

Order fulfilment is handled through our international logistics and fulfilment partners, with operational coordination in the United States.